Mentions:
1: Richard Foord (LD - Tiverton and Honiton) The Financial Ombudsman Service refused to look into the matter initially and subsequently Mr Cairns - Speech Link
2: Christopher Chope (Con - Christchurch) Social Care next week. - Speech Link
3: Nia Griffith (Lab - Llanelli) the authorities.All public bodies need to be open-minded and even-handed when considering complaints - Speech Link
Mentions:
1: Maggie Throup (Con - Erewash) What recent discussions she has had with the Secretary of State for Health and Social Care on increasing - Speech Link
2: Saqib Bhatti (Con - Meriden) of AI, including the Department of Health and Social Care, and we are committed to ensuring that the - Speech Link
3: Maggie Throup (Con - Erewash) What discussions is he having with colleagues from the Department of Health and Social Care to ensure - Speech Link
4: Saqib Bhatti (Con - Meriden) The Secretary of State for Health and Social Care and her Department are also working to ensure that - Speech Link
5: Michelle Donelan (Con - Chippenham) We are working hand in hand with the Department of Health and Social Care on this important topic. - Speech Link
Mentions:
1: Lord Best (XB - Life peer) services sector and the social housing sector. - Speech Link
2: Earl of Lytton (XB - Excepted Hereditary) I will look at those with great care. - Speech Link
3: Lord Bailey of Paddington (Con - Life peer) on residents who do not have the time or skill to take care. - Speech Link
Mentions:
1: Robin Walker (Con - Worcester) for the local government and social care ombudsman to investigate school complaints; and development - Speech Link
2: Robin Walker (Con - Worcester) capacity issues impacting on children’s social care, SEND and the early years. - Speech Link
Mentions:
1: Baroness Scott of Bybrook (Con - Life peer) Where they have complaints, these must be listened to. - Speech Link
2: Baroness Thornhill (LD - Life peer) I know from experience of Ofsted in schools and the CPA in local government that they can vary.It is - Speech Link
3: Baroness Scott of Bybrook (Con - Life peer) the Housing Ombudsman. - Speech Link
Mentions:
1: Sarah Dyke (LD - Somerton and Frome) is published—if the Government care? - Speech Link
2: Jim Shannon (DUP - Strangford) and security of pension income, the availability and affordability of social care, the quality and accessibility - Speech Link
3: Alan Brown (SNP - Kilmarnock and Loudoun) Would it not have been comforting to see, for once, our Government care to step in and do the right thing - Speech Link
4: Patricia Gibson (SNP - North Ayrshire and Arran) intransigence of the UK Government on this important issue of social justice.The UK Government have - Speech Link
5: Paul Maynard (Con - Blackpool North and Cleveleys) The ombudsman provides an independent complaint handling service for complaints that have not been resolved - Speech Link
Mentions:
1: Keir Mather (Lab - Selby and Ainsty) people in my constituency face—problems I see every day—with measures such as social care reform, special - Speech Link
2: Peter Bottomley (Con - Worthing West) The Government should get a social survey of people on new estates to see the problems that they have - Speech Link
3: Lee Rowley (Con - North East Derbyshire) Social Care, and we are committed to trying to make further progress. - Speech Link
Mentions:
1: None Local Government Committee of Session 2017-19, Leasehold Reform, HC 1468, and the Government response - Speech Link
2: None (b) Schedule 10 to the Local Government and Housing Act 1989.” - Speech Link
3: None ” substitute “, the new homes ombudsman or an individual who investigates complaints under a leasehold - Speech Link
4: None ” substitute “, the new homes ombudsman or an individual who investigates complaints under a leasehold - Speech Link
5: None with reasonable care and diligence - Speech Link
6: None with reasonable care and diligence - Speech Link
Mentions:
1: Lord Roborough (Con - Excepted Hereditary) complaints to go to the Parliamentary and Health Service Ombudsman where the complaint relates to the - Speech Link
2: Baroness Sanderson of Welton (Con - Life peer) If the IPA had the power to write to the Post Office and say, “Can you please tell me how many complaints - Speech Link
3: Baroness Brinton (LD - Life peer) We know, from accounts at the time, that older siblings had to take on the care of and responsibility - Speech Link
4: Lord Ponsonby of Shulbrede (Lab - Life peer) She went through them—health, education, social services and the rest—and I gave my own particular example - Speech Link
Mentions:
1: Baroness Brinton (LD - Life peer) He was brave enough to make a complaint to the Welsh ombudsman, who was clear in his judgment:“The Ombudsman - Speech Link
2: Lord Moore of Etchingham (Non-affiliated - Life peer) abusing local government duties to preach all sorts of “propaganda on the rates”. - Speech Link
3: Baroness Meyer (Con - Life peer) of therapists being unwilling to see children presenting with gender distress for fear of malicious complaints - Speech Link