Asked by: Jonathan Ashworth (Labour (Co-op) - Leicester South)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, with reference to the policy paper entitled Transforming for a digital future: 2022 to 2025 roadmap for digital and data, updated on 29 November 2023, what progress his Department has made on the development of a common mobile app strategy, framework and technical standards.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
The Central Digital and Data Office (CDDO) has convened discussions with Chief Digital and Information Officers and Chief Technology Officers from across government to identify key principles and guardrails for the mobile app strategy. The strategy will be finalised next year, as set out in the 2022 to 2025 roadmap for digital and data.
Alongside this, the Government Digital Service (GDS) is developing a GOV.UK App that builds upon the success of the existing GOV.UK One Login identity checking app, which has been downloaded over 5.7 million times.
Asked by: Jonathan Ashworth (Labour (Co-op) - Leicester South)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, which legacy IT systems across Government were identified as red-rated by the Central Digital and Data Office.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
It would be inappropriate to release sensitive information held about specific red-rated systems within departmental IT estates, or information that could allow the assumption of which systems are at risk, as it could highlight potential security weaknesses.
The Central Digital and Data Office (CDDO), in the Cabinet Office, has established a programme to support departments in treating legacy. CDDO has agreed a framework to identify ‘red-rated’ systems, indicating high levels of risk surrounding assets. Departments have committed to have remediation plans in place for these systems by next year.
Asked by: Emily Thornberry (Labour - Islington South and Finsbury)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, with reference to his Department's data entitled Cabinet Office ministerial overseas travel, July to September 2023, published on 21 March 2024, how much of the £28,700 costs incurred by the Deputy Prime Minister for his visit to New York from 19 to 23 September 2023 were attributable to his share of the £192,198 costs of the RAF flight used for that visit.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
The total cost of the RAF flight used for the journey to New York on 19 September 2023 includes the costs arising from the movement of military personnel.
Costs for the full trip were outlined in the ministerial travel data entitled Cabinet Office ministerial overseas travel, July to September 2023, published on 21 March 2024.
Asked by: Emily Thornberry (Labour - Islington South and Finsbury)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, with reference to his Department's data entitled Cabinet Office ministerial overseas travel, July to September 2023, published on 21 March 2024, whether the £192,198 cost of the RAF flight used for the journey to New York on 19 September 2023 includes the costs arising from the movement of military personnel between the UK and the USA on that flight.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
The total cost of the RAF flight used for the journey to New York on 19 September 2023 includes the costs arising from the movement of military personnel.
Costs for the full trip were outlined in the ministerial travel data entitled Cabinet Office ministerial overseas travel, July to September 2023, published on 21 March 2024.
Asked by: Nick Thomas-Symonds (Labour - Torfaen)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what recent progress his Department has made on introducing a deed of undertaking to make the requirements of the Business Appointment Rules enforceable for Ministers.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
The Government expects all former Ministers to abide by their obligations with regard to the Business Appointment Rules, as set out in the Ministerial Code. The work to develop a ministerial deed is ongoing and an update will be made in due course.
Asked by: Jonathan Ashworth (Labour (Co-op) - Leicester South)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, how many people verified their identity for GOV.UK One Login by (a) using the GOV.UK ID Check app, (b) answering security questions online and (c) visiting a Post Office in each month between August 2023 and March 2024.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
Between 1 August 2023 and 26 March 2024, the number of users who successfully verified their identity through GOV.UK One Login is as follows:
| Aug ‘23 | Sep ‘23 | Oct ‘23 | Nov ‘23 | Dec ‘23 | Jan ‘24 | Feb ‘24 | Mar ‘24 | Total |
GOV.UK ID Check App | 205,864 | 204,652 | 217,962 | 214,731 | 183,075 | 342,315 | 258,010 | 217,006 | 1,843,615 |
Web browser route, with security questions | 7,009 | 5,938 | 6,687 | 9,297 | 5,944 | 12,116 | 4,174 | 2,636 | 53,801 |
In-person at the Post Office | 124 | 511 | 544 | 1,008 | 775 | 1,700 | 2,274 | 1,620 | 8,556 |
The public expects quick, secure and user-friendly access to government services. Previously, UK citizens and residents needed to grapple with multiple sign-in methods and identity verification routes when using government services online.
GOV.UK One Login is replacing these duplicative systems across government with a single account and identity checking system. This will make it easier for users to access the services they need, reduce costs to government, and provide stronger protections against fraud.
Asked by: Jonathan Ashworth (Labour (Co-op) - Leicester South)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, how much the Government has spent on in-person identity checks for GOV.UK One Login identity verification as of 26 March 2024.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
GOV.UK One Login’s face-to-face identity verification route went live on 25 July 2023. The Government Digital Service has, as of 26 March 2024, spent £778,064 on the contract with the Post Office to set up and undertake in-person identity checks.
The public expects quick, secure and user-friendly access to government services. Previously, UK citizens and residents needed to grapple with multiple sign-in methods and identity verification routes when using government services online.
GOV.UK One Login is replacing these duplicative systems across government with a single account and identity checking system. This will make it easier for users to access the services they need, reduce costs to government, and provide stronger protections against fraud.
Asked by: Nick Thomas-Symonds (Labour - Torfaen)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, if he will hold discussions with Boris Johnson on the requirements upon him under the business appointment rules to make applications to the Advisory Committee on Business Appointments, in the context of his role with Merlyn Advisors.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
The Government expects all former Ministers to abide by their obligations with regard to the Business Appointment Rules, as set out in the Ministerial Code. The Advisory Committee on Business Appointments writes to the Government if they consider there to have been a breach of the Rules.
Asked by: Jonathan Ashworth (Labour (Co-op) - Leicester South)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, how many people have contacted the gov.uk One Login customer support centre (a) by phone and (b) via the online contact form in the 2023-24 financial year.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
The GOV.UK One Login customer support centre went live on 31 October 2023. Between that date and 25 March 2024 (inclusive), it has handled a total of 21,623 support calls and managed 12,585 support requests via online forms and emails.
From 16 April 2024, users will also have the option of using WebChat to seek support.
The public expects quick, secure and user-friendly access to government services. Previously, UK citizens and residents needed to grapple with multiple sign-in methods and identity verification routes when using government services online.
GOV.UK One Login is replacing these duplicative systems across government with a single account and identity checking system. This will make it easier for users to access the services they need, reduce costs to government, and provide stronger protections against fraud.
Asked by: Jonathan Ashworth (Labour (Co-op) - Leicester South)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, how much the Government has spent on the GOV.UK One Login customer support centre in the 2023-24 financial year, as of 26 March 2024.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
GOV.UK One Login’s customer support centre went live on 31 October 2023. The Government Digital Service has, as of 26 March 2024, spent £926,443 to set up and operate this contact centre.
The public expects quick, secure and user-friendly access to government services. Previously, UK citizens and residents needed to grapple with multiple sign-in methods and identity verification routes when using government services online.
GOV.UK One Login is replacing these duplicative systems across government with a single account and identity checking system. This will make it easier for users to access the services they need, reduce costs to government, and provide stronger protections against fraud.