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Written Question
Supermarkets: Coronavirus
Friday 29th May 2020

Asked by: Baroness Grey-Thompson (Crossbench - Life peer)

Question to the Department for Environment, Food and Rural Affairs:

To ask Her Majesty's Government what assessment they have made of (1) the ability of supermarkets to identify vulnerable people to ensure that they are able to arrange food deliveries, and (2) the concerns raised by many disabled people that personal information may be sold on via marketing companies.

Answered by Lord Gardiner of Kimble

Defra works closely with supermarkets to ensure that people who have registered with the Government as extremely clinically vulnerable, and have indicated that they need help to access food, are supported by offering them emergency food parcels provided by the Government.

Supermarkets have been working at pace to expand the total number of delivery and click and collect slots for people in the wider non-shielded vulnerable category.

Data has been made available to supermarkets on a strictly limited and controlled basis for the purpose of helping vulnerable people; supermarkets cannot contact anyone who does not have an account with them and individuals’ data will not be passed anywhere apart from to participating supermarkets. We have written agreements in place governing the sharing, use and retention of data. This precludes the sale of data that has been shared with them, or its use in any way contrary to the purpose under which it is shared.