Oral Answers to Questions

Mary Robinson Excerpts
Monday 15th October 2018

(5 years, 5 months ago)

Commons Chamber
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Sarah Newton Portrait Sarah Newton
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I thank the hon. Lady for bringing up those specific cases, and of course I would be happy to meet her to look into them. Actually, of all the millions of people who have been assessed for PIP, only 9% have appealed those decisions, and 4% have been upheld, mostly because at that point, more medical information is brought forward. One person’s mistake is one too many, and that is why we are constantly improving the process.

Mary Robinson Portrait Mary Robinson (Cheadle) (Con)
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Given that people with autism can become particularly distressed and anxious at the prospect of a face-to-face assessment, what more can be done to support those people and perhaps conduct the assessment without the face-to-face interview?

Sarah Newton Portrait Sarah Newton
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I thank my hon. Friend for her question. It is important that we put people at the centre of our processes and make sure that they work for everyone, irrespective of their impairments, and that is what we seek to do.