The Government should ensure that everyone who have been prevented from travelling due to delays in processing their passport application is automatically reimbursed for their losses.
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The Passport Office give clear time frames of when to expect your passport to be issued. They are not currently meeting these time frames for many people. There are concerns the Passport Office is not processing applications in date order. There appears to be little organisation to the service, and some travellers appear to have been given inaccurate information about the timeframes involved. All those financially impacted by this poor service should be reimbursed by default.