Retail Trade: Crimes of Violence

(asked on 17th January 2024) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps he has taken to work with relevant authorities to tackle violent crime against retail workers in (i) England and (ii) Romford constituency.


Answered by
Chris Philp Portrait
Chris Philp
Minister of State (Home Office)
This question was answered on 25th January 2024

The Government recognises the significant impact shoplifting has on businesses, communities and consumers. The Crime Survey for England and Wales shows neighbourhood crime is down 51% compared to findings from the year ending March 2010.

However, Police Recorded Crime figures show shoplifting offences increased by 25% in the 12 months to June 2023. Statistics also show the number of people charged with shoplifting offences has risen by 29% in the year ending June 2023.

We have recently made significant steps to improve the police response to retail crime, including shoplifting.

In October, the National Police Chiefs’ Council (NPCC) published the Retail Crime Action Plan. Through this Plan, all forces across England and Wales have committed to prioritise police attendance at the scene where violence has been used towards shop staff, where an offender has been detained by store security, and where evidence needs to be secured and can only be done by police personnel. Additionally, where CCTV or other digital images are secured, police will run this through the Police National Database to aid efforts to identify prolific offenders or potentially dangerous individuals.

This builds on the NPCC commitment that police forces across England and Wales will follow up all crimes where there is actionable evidence and the chance of identifying an offender, including shoplifting.

October also saw the launch of Pegasus, a unique private-public partnership, which involves retailers providing data, intelligence and evidence to Opal, the national police intelligence unit on organised acquisitive crime, to develop a better strategic picture and help forces crack down on serious offenders.

The Government is clear that violent and abusive behaviour towards any worker, particularly those who provide a valuable service to the public, is never acceptable.

In 2022 we took the significant step to introduce a statutory aggravating factor for assault against those who are serving the public. Section 156 of the Police, Crime, Sentencing and Courts Act 2022 means the public facing nature of a victim’s role will be considered an aggravating factor when it comes to sentencing for assault offences, allowing the court to give a longer sentence within the statutory maximum for the offence.

The Government also continues to work closely with retail businesses, security representatives, trade associations and policing through the National Retail Crime Steering Group (NRCSG) to ensure the response to retail crime is as robust as it can be.

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