Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many complaints about poor customer service have been lodged in respect of applications for (a) universal credit, (b) jobseekers allowance and (c) employment support allowance in each of the last three years.
The Department does not measure complaints as described in the question and to determine this request, we would need to examine each individual case, which the Department considers to be cost prohibitive to provide.