Universal Credit

(asked on 6th October 2017) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what his policy is on a formal appeal process for decisions on early advances for universal credit.


Answered by
Damian Hinds Portrait
Damian Hinds
Minister of State (Education)
This question was answered on 21st November 2017

Advances are time sensitive because an advance payment meets the immediate need of the claimant. So there is no right of appeal to an independent tribunal against a refusal. We have an alternative process which enables a claimant to ask for a decision to be looked at again within the office, at pace.

The most common grounds for a refusal of an advance payment are because the claimant already has available funds, for example: savings, earnings, redundancy payments or support from the claimant or partner’s parents, family or friends. This list is not exhaustive.

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