Department for Work and Pensions: Telephone Services

(asked on 20th October 2017) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will publish a list of contractors responsible for operating his Department's telephone helplines.


Answered by
Caroline Dinenage Portrait
Caroline Dinenage
This question was answered on 25th October 2017

Calls to DWP Contact Centres are provisioned by BT and published under the Contact Services contract on the Contracts Finder website.

https://www.contractsfinder.service.gov.uk/Notice/ec58d876-3b02-4236-a0bf-e0d203a961a7?p=@RPT0=NjJNT08=UFQxUlR

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