Question to the Ministry of Defence:
To ask the Secretary of State for Defence, how many people are employed by Pinnacle Group’s National Service Centre to deal with enquiries and complaints on Service Family Accommodation.
Pinnacle’s National Service Centre, which comprises the Repairs Helpdesk, Enquiries and Customer Solutions team, currently employs a total of 84 people.
Pinnacle is increasing staffing of the National Service Centre’s Customer Solutions team from an initial 14 to 56 staff, at present there are 40 staff in the National Service Centre’s Customer Solutions team.