Royal Mail: Standards

(asked on 16th December 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment his Department has made of the performance of Royal Mail since its privatisation.


Answered by
Kevin Hollinrake Portrait
Kevin Hollinrake
Minister of State (Department for Business and Trade)
This question was answered on 28th December 2022

Royal Mail is accountable to Ofcom, as the independent regulator for the postal sector, for its performance against its universal service obligations. Ofcom continues to monitor Royal Mail’s performance to ensure it is providing the best service it can to customers, and publishes an annual report summarising its monitoring programme on its website:

www.ofcom.org.uk/postal-services/information-for-the-postal-industry/monitoring_reports.

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