Insurance: Older People

(asked on 9th November 2020) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what steps the Government plans to ensure that insurance companies do not routinely decline cover to people aged 70 years and over.


Answered by
John Glen Portrait
John Glen
Paymaster General and Minister for the Cabinet Office
This question was answered on 16th November 2020

Since 2012, the Government has engaged in a voluntary signposting agreement with the Association of British Insurers (ABI) and the British Insurance Brokers Association (BIBA) for motor and travel insurance. This was set up to certify that where an insurer or insurance broker cannot offer cover due to upper age limits on their policies, it will refer the customer to another insurer who can provide cover, or an appropriate signposting service.

This agreement is periodically reviewed, first in 2015 and most recently in 2019.

All insurers are also required to treat customers fairly under the Financial Conduct Authority’s (FCA) rules.

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