Question to the Department for Education:

To ask the Secretary of State for Education, what the average response time was for his Department to respond to an enquiry from an MP once an enquiry had been received by the MP (a) hotline and (b) account management team in (a) 2019, (b) 2020 and (c) 2021.

The government attaches great importance to the effective and timely handling of correspondence from MPs, either directly or on behalf of their constituents.

The department does not have an MP hotline or an account management team for MPs. Data on the timeliness of responses to correspondence from MPs and Peers for 2019 and 2020 is published on GOV.UK here: https://www.gov.uk/government/publications/data-on-responses-to-correspondence-from-mps-and-peers. Data for 2021 will be published by the Cabinet Office in due course.