Children: Day Care

(asked on 29th November 2017) - View Source

Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, whether the problems with the Childcare Service helpline have been resolved.


Answered by
Elizabeth Truss Portrait
Elizabeth Truss
This question was answered on 7th December 2017

The childcare service helpline is run by National Savings and Investments (NS&I) who are HMRC’s delivery partner for the service. They have recently increased the staff working on the helpline. HMRC are working with NS&I to deliver training and support to the childcare service helpline to improve the quality of service.

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