Water Companies: Standards

(asked on 7th February 2022) - View Source

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, what the timeframe is for all water companies in England to (a) acknowledge and (b) implement the recommendations of the Consumer Council for Water’s Affordability Review.


Answered by
Rebecca Pow Portrait
Rebecca Pow
Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
This question was answered on 14th February 2022

The Consumer Council for Water’s (CCW’s) Affordability Review was well received across the water sector. CCW is co-ordinating and monitoring progress against water companies’ implementation of its recommendations.

Good progress is being made across all recommendations and in particular ten companies are currently trialling twelve innovative pilot schemes to improve awareness of and access to support measures.

CCW plans to publish a “one-year-on” report in Summer 2022 which will evaluate the progress made on all ten recommendations of its Affordability Review.

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