Driver and Vehicle Licensing Agency: Complaints

(asked on 2nd December 2020) - View Source

Question to the Department for Transport:

To ask the Secretary of State for Transport, what recent assessment his Department has made of the average time taken by the Driver and Vehicle Licensing Agency to respond to complaints.


Answered by
Rachel Maclean Portrait
Rachel Maclean
This question was answered on 7th December 2020

The average time taken by the Driver and Vehicle Licensing Agency to respond to complaints in November 2020 was six working days.

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