Question to the Department for Business, Energy and Industrial Strategy:
To ask the Secretary of State for Business, Energy and Industrial Strategy, if his Department will take steps to help customers who have been subject to the forcible instillation of prepayment to have them removed at no cost.
On 22 January 2023, my Rt. Hon. Friend the Secretary of State for Business, Energy and Industrial Strategy announced that the Government will take urgent action to bring about greater transparency when it comes to energy supplier practice, in relation to prepayment meters. The Government has announced a five-point plan to tackle concerning behaviour by energy suppliers which includes coordination with Ofgem to ensure it takes a more robust approach to the protection of vulnerable customers. Ofgem has since announced it will be conducting a further assessment of supplier prepayment meter practices.