State Retirement Pensions: British Nationals Abroad

(asked on 26th February 2018) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether her Department has outsourced the payment of state pensions for UK nationals who live abroad to a bank based in the United States.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 1st March 2018

The Payment of state pensions to UK nationals has not been outsourced.

The Department for Work and Pensions continues to make assessments for all customer benefits. When issuing benefits and pensions to customers overseas, the Department has to use a sponsor bank to facilitate the payments. The Department’s current banking provider for overseas payments is Citibank N.A (London Branch). The Bulk Foreign Exchange Services contract is contracted by HM Revenue & Customs through the office of Government Banking on behalf of the Department for Work and Pensions. Benefit and pension payments to overseas countries are forwarded by Citibank to the appropriate country’s clearing service which then disperses them directly to the customer’s chosen bank.

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