Cabinet Office: Internet and Telephone Services

(asked on 15th December 2020) - View Source

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, which of her Department's dedicated (a) telephone helpline and (b) email service individuals and companies should use in the event that they have problems and questions arising from the end of the transition period which cannot be answered from the resources available on www.gov.uk/transition; and what hours those services will be fully staffed and operational from 28 December 2020 to 4 January 2021 inclusive.


Answered by
Penny Mordaunt Portrait
Penny Mordaunt
Lord President of the Council and Leader of the House of Commons
This question was answered on 11th January 2021

The transition period has now ended. As your question acknowledges, the latest guidance for businesses and citizens is available on gov.uk/transition.

This information is supplemented by departmental helplines and forums where businesses can access more detailed and specific guidance.

For questions relating to the Northern Ireland Protocol, specific information is available from the Trader Support Service and the Movement Assistance Scheme.

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