Electronic Government: Proof of Identity

(asked on 21st March 2018) - View Source

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, pursuant to the Answer of 13 September 2017 to Question 8509 on Electronic Government: Proof of Identity, what the average success rate for people using Gov.UK Verify to report a medical condition that affects their driving has been in each month since July 2016.


Answered by
Oliver Dowden Portrait
Oliver Dowden
Chancellor of the Duchy of Lancaster
This question was answered on 11th April 2018

It is the policy of GOV.UK Verify not to track individual users, including the services which they access. Building a model that respects privacy is essential if users are to place and maintain their trust in identity assurance.

PQ 8509 relates to verified user identities. ‘Success’ in the context of verified user identities is measured as the percentage of people with a verified identity who are then ‘matched’ with the departmental service they are attempting to access. The matching rates vary for each service depending on the data held and the matching needs of that service. For some services, for example Universal Credit, it is required that the user must match an existing record within the service. This is not required for all services, as the user may not previously have accessed that service, for example claiming for redundancy payments.

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