Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, PAYE for employees: company car tax what the average success rate for people using Gov.UK Verify to claim a tax refund has been in each month since July 2016.
It is the policy of GOV.UK Verify not to track individual users, including the services which they access. Building a model that respects privacy is essential if users are to place and maintain their trust in identity assurance.
PQ 8509 relates to verified user identities. ‘Success’ in the context of verified user identities is measured as the percentage of people with a verified identity who are then ‘matched’ with the departmental service they are attempting to access. The matching rates vary for each service depending on the data held and the matching needs of that service. For some services, for example Universal Credit, it is required that the user must match an existing record within the service. This is not required for all services, as the user may not previously have accessed that service, for example claiming for redundancy payments.