Department for Work and Pensions: Members' Constituency Work
(asked on 13th April 2018) - View Source
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many and what proportion of constituency enquiries by hon Members to the Complaints Resolution Team were not resolved within 15 working days.
This question was answered on 18th April 2018
The Department has a 15 working day target for enquiries and complaints received from Members of Parliament.
The achievement for 17/18 operational year for the Department is:
MP complaints & enquiries received | Cleared outside of 15 working days | Percentage |
20416 | 1503 | 7.4% |