Energy: Meters

(asked on 8th February 2023) - View Source

Question to the Department for Energy Security & Net Zero:

To ask the Secretary of State for Energy Security and Net Zero, with reference to the Minister for Energy and Climate's contribution to the Urgent Question of 6 February 2023 on Prepayment Meters: Ofgem Decision, when he plans to publish details of the proposed compensation scheme.


Answered by
Graham Stuart Portrait
Graham Stuart
Minister of State (Department for Energy Security and Net Zero)
This question was answered on 24th February 2023

The Government will not publish details of a proposed compensation scheme. Specific matters of redress will be taken forward by Ofgem as the independent regulator. On 21 February Ofgem set out the next steps in its prepayment meter review. As part of this, Ofgem has told suppliers to act now to check that PPMs have been installed appropriately, and if rules have been broken, offer customers a reversal of installations and compensation payments where appropriate. Ofgem can also issue fines if necessary to address non-compliance.

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