Post Offices: Rural Areas

(asked on 21st February 2024) - View Source

Question to the Department for Business and Trade:

To ask the Secretary of State for Business and Trade, if she will make an assessment of the potential merits of creating a Post Office access target for outreach mobile services in rural communities.


Answered by
Kevin Hollinrake Portrait
Kevin Hollinrake
Minister of State (Department for Business and Trade)
This question was answered on 26th February 2024

The Post Office operates as a commercial business and the company has the freedom to deliver the branch network within the parameters we set. The Government-set Access Criteria ensures that services remain within local reach of all citizens, including rural communities.

Providing outreach services is a measure that Post Office takes to ensure communities have the access they require to Post Office products and services, particularly in local areas where permanent solutions are not always possible due to lack of premises or retailers. In these communities, outreach branches ensure customers are not left behind and can continue to access the Post Office services on which they rely.

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