Revenue and Customs: Lost Working Days
(asked on 19th February 2021) - View Source
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what information his Department holds on the Average Working Days Lost for civil servants working in the Customer Service Group of HMRC in (a) 2018, (b) 2019 and (c) 2020.
This report is based on the most recent organisational structure. Customer Service Group (CSG) is a collective of individual directorates.
Customer Service Group |
Benefits & Credits Delivery |
Business Tax & Customs |
CS Director General |
CSG Transformation |
Debt Management |
Finance Planning & Performance |
Operational Excellence & Output Mgmt |
PT Operations |
Surge & ODP |
The average working days lost for civil servants working in CSG was as follows:
April 2019 – March 2020 = 8.90 days average
April 2018 – March 2019 = 8.68 days average
April 2017 – March 2018 = 8.13 days average