Energy Supply: Disability

(asked on 20th April 2022) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment he has made of the adequacy of the level of support provided by energy suppliers to disabled customers through programmes such as benefit entitlement checks and debt write-off.


Answered by
Greg Hands Portrait
Greg Hands
Minister of State (Department for Business and Trade)
This question was answered on 25th April 2022

In the Sustainable Warmth Strategy, the Government outlined how it considers the needs of low-income households when designing fuel poverty policy.

Under the Warm Home Discount scheme, Ofgem reports on the Industry Initiatives supporting vulnerable households through measures including benefit entitlement checks and debt write-off. The 2020-2021 report is available at: https://www.ofgem.gov.uk/publications/warm-home-discount-annual-report-scheme-year-10.

Ofgem requires energy suppliers to support disabled customers through a Priority Services Register. Their most recent report is available at: https://www.ofgem.gov.uk/sites/default/files/2021-10/Ofgem%20Consumer%20Protection%20Report%20Autumn%202021_Final.pdf.

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