Question to the Home Office:

To ask the Secretary of State for the Home Department, what steps Border Force is taking to ensure that passport queues are kept to a minimum during the summer travel peak period at UK airports.

Border Force is committed to providing an excellent service. During the first quarter of 2018, over 95% of passengers seeking entry to the UK at Heathrow were dealt with within the service level agreements. But excellent service must be balanced with Border Force’s responsibility to secure the border.

Border Force is taking a number of steps to ensure passengers are dealt with quickly, including through investment in technology and maximising available staff at the busiest times of the day.