Cash Dispensing

(asked on 1st March 2021) - View Source

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, what assessment he has made of the implications for his policies of Which?’s recent research showing a nationwide reduction in free-to-use cashpoints; and if he will publish the Government's timeframe for bringing forward legislative proposals to protect access to cash.


Answered by
John Glen Portrait
John Glen
Paymaster General and Minister for the Cabinet Office
This question was answered on 4th March 2021

The Government has committed to legislate to protect access to cash and ensure that the UK’s cash infrastructure is sustainable for the long term. To progress this work, the Government published a Call for Evidence on Access to Cash in October 2020. The Call for Evidence sought views on the key considerations associated with cash access, including deposit and withdrawal facilities, cash acceptance, and regulatory oversight of the cash system. The Government is considering responses to the Call for Evidence and will set out next steps in due course.

The Government created the Joint Authorities Cash Strategy Group in 2019, which has provided a forum for the public bodies to formally co-ordinate respective approaches to access to cash. This is chaired by HM Treasury and attended by the Bank of England, Payment Systems Regulator and Financial Conduct Authority. The members published an update on the actions of its members in July 2020. This included work led by the PSR and FCA to develop a comprehensive picture of cash access infrastructure across the UK.

During the COVID-19 pandemic, the Treasury has been working closely with regulators and industry to ensure customers continue to have access to essential banking services, including cash, while also protecting the safety of staff and customers. This has meant the vast majority of people have been able to access cash through the pandemic.

With regards to ATMs, LINK (the scheme that runs the UK’s largest ATM network) has existing arrangements in place to protect free-to-use ATMs that do not have another free-to-use ATM or Post Office within one kilometre. LINK’s members have also made £5 million available to fund ATMs at the request of communities with poor access to cash. The Payment Systems Regulator has powers to regulate LINK and is holding it to account over its commitment to protect the broad geographic spread of free-to-use ATMs.

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