Question to the Department for Levelling Up, Housing & Communities:
To ask the Secretary of State for Housing, Communities and Local Government, when his Department plans to publish its response to the consultation on strengthening consumer redress in housing.
The recent consultation “Strengthening consumer redress in the housing market” sought views on how to ensure consumers across the housing sector have access to appropriate redress when things go wrong, and considered whether bringing together redress schemes into a single housing ombudsman service could help simplify access.
The consultation ran for 8 weeks and closed on 16 April 2018. We received over 1,000 responses from consumers and industry and will publish a response in due course