Driver and Vehicle Licensing Agency: Remote Working
(asked on 11th March 2021) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, if he will publish the report by Deloitte on home working at the DVLA which was commissioned in June 2020.
This question was answered on 17th March 2021
The Driver and Vehicle Licensing Agency (DVLA) has thoroughly reviewed its processes and systems, with advice from a range of external experts, to understand what could be done to reduce the backlogs that had built up during the initial lockdown in 2020, not specifically on home working. Any reports which contain information relating to the DVLA’s IT systems are not routinely placed in the public domain due to security requirements.