Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if his Department have a process in place for consumers to complain about private medical providers offering covid-19 testing in line with the travel quarantine requirements.

Any complaints should be raised with the provider in the first instance. If the issue cannot be resolved, the consumer should to contact their local trading standards office. Consumers are able to complain directly with the Department about private providers as we monitor these complaints and address these directly with the provider.