Operose Health: Staff

(asked on 14th June 2022) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what assessment he has made of the implications for his policies of the report by Panorama that Operose Health have used less qualified staff to consult with patients without supervision.


Answered by
Maria Caulfield Portrait
Maria Caulfield
Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
This question was answered on 23rd June 2022

Physician associates (PAs) are not a substitute for a general practitioner. The use of PAs in primary care is detailed in the Network Contract Directed Enhanced Service, which describes the role and the tasks a PA funded by the Additional Role Reimbursement Scheme (ARRS) would be expected to undertake. It also references the expectation of the supervision of PAs. NHS England and NHS Improvement have committed to review the ARRS by the end of 2023.

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