Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, pursuant to the Answer of 6 November 2018 to Question 185519, whether the move to the new shared service platform resulted in any payment delays in the last 12 months.

The move to a new shared service platform in May 2017 presented a number of operational issues. These issues included the migration of data relating to purchase orders and invoicing, staff knowledge of the new system and technical issues with a new chart of accounts.

We have been working hard to rectify the underlying issues and have implemented a number of improvements as part of a coordinated programme of work to ensure we pay our suppliers as soon as possible.