Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what assessment has she made of the number of people in (a) Arfon (b) Wales who will no longer receive payments through Post Office Card Accounts.
We do not hold information on Post Office card account customers in specific geographical areas.
The Department is committed to supporting customers to access their benefit and pension payments as we transform our Payment Exception Services. When the Post Office card account contract ends nobody will be left without a means to access to their benefits or pension. A Payment Exception Service will continue to be in place for those who are unable to provide a standard account.
The Department has put in place a dedicated experienced team, the Financial Inclusion Customer Contact Centre, to support all Post Office Card Account customers to update their payment details to a standard account. The team can answer questions about the payment change and signpost customers to impartial financial advice if they need help to identify a suitable alternative account.