Revenue and Customs: Wales

(asked on 18th March 2015) - View Source

Question to the HM Treasury:

To ask Mr Chancellor of the Exchequer, with whom he consulted prior to making proposals on the future of HM Revenue and Customs offices in Wales as part of the Building our Future programme.


Answered by
David Gauke Portrait
David Gauke
This question was answered on 23rd March 2015

HM Revenue and Customs (HMRC) has been discussing a vision of its future to 2020 and beyond with its workforce, through a consultation process called Building our Future. Through this, HMRC has outlined how it proposes to transform services to its customers and set out what this means for the future size, shape and location of the Department.

All HMRC staff members in every office have been invited to participate in Building our Future events, and around 80 per cent of staff have attended around 1,300 events across the UK in the two phases held so far.

HMRC also shared the main elements of this vision with MPs and Assembly Members in October 14. HMRC will continue to keep MPs and Assembly Members informed of the outcomes of these conversations.

HMRC has set out its early thinking about the principles that will determine its future location strategy, which involves bringing teams closer together in a smaller number of large, modern, adaptable Regional Centres. These centres will be supported by a UK-wide network of smaller specialist and touchdown sites.

HMRC has told staff that it believes that Cardiff is the most suitable location for a future Regional Centre in Wales, since it is already the biggest HMRC location in the country. However, no firm decisions have yet been made on the precise location or timing of a new HMRC Regional Centre in Cardiff or the nature and timing of impacts on other HMRC locations in Wales.

HMRC will be developing its plans over coming months and will share details of them as they emerge. HMRC will naturally undertake all necessary consultations and impact assessments.

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