Dental Services

(asked on 16th May 2019) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, whether his Department has collated feedback from NHS dental practitioners and NHS dental owners on the effectiveness of NHS Business Services Authority oversight procedures.


Answered by
Seema Kennedy Portrait
Seema Kennedy
This question was answered on 21st May 2019

The NHS Business Services Authority collects a wide range of data from dental practices as part of its role as payment agency for National Health Service dental remuneration. A sub set of this data is routinely published by NHS Digital and is available at the following link:

https://digital.nhs.uk/data-and-information/publications/statistical/nhs-dental-statistics

A further suite of management information is not routinely published but is directly shared with dental contract holders through the IT system used to manage remuneration known as Compass. Other data held by the NHS Business Services Authority is available by specific request subject to the usual rules on data protection.

Oversight of the NHS Business Services Authority overall is provided by the Department. The NHS Business Services Authority dental services carry out yearly research into user satisfaction with its services. This includes a survey of dental contract holders. The survey aims to identify areas for further improvement and the results are shared with the Department.

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