Insurance Companies: Civil Proceedings

(asked on 17th May 2019) - View Source

Question to the Ministry of Justice:

To ask the Secretary of State for Justice, what steps he is taking to ensure that greater numbers of insurance cases are resolved before they reach court proceedings.


Answered by
Paul Maynard Portrait
Paul Maynard
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 28th May 2019

The vast majority of claims against insurers in the civil justice system settle before court proceedings stage, as reflected in the statistics published by the Compensation Recovery Unit.

Settlements are a matter for the parties to an individual dispute to reach agreement on, but the Government seeks to promote pre-court settlement – for example by the development of pre-action protocols.

In terms of road traffic accident related personal injury claims under £5,000, the Government is introducing a new IT Platform, in April 2020, which will enable such claimants to communicate effectively with the at-fault insurer to efficiently progress and settle their claim during the pre-action stage without the need for court proceedings.

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