Mobile Phones: Fees and Charges

(asked on 1st July 2021) - View Source

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what discussions he has with his counterparts in the EU on securing charge free roaming for UK travellers to the EU.


Answered by
Matt Warman Portrait
Matt Warman
This question was answered on 6th July 2021

Since the end of the Transition Period the UK is no longer part of Roam Like at Home so surcharge-free roaming for UK consumers in the EU is no longer guaranteed.

During negotiations for the Trade and Cooperation Agreement with the EU, the UK proposed continuation of reciprocal agreements between the UK and EU for surcharge free roaming, or a review clause to consider the need for these should roaming surcharges return for consumers. The EU did not agree to either of these proposals. Therefore, mobile operators are now able to impose a surcharge on UK consumers travelling abroad to the EU for their mobile phone usage. We advise that consumers check with their operators before travelling.

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