Universal Credit: Veterans

(asked on 25th June 2019) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent assessment her Department has made of the effect of universal credit on armed forces veterans.


Answered by
Will Quince Portrait
Will Quince
This question was answered on 3rd July 2019

The Department has put in place special arrangements under the Armed Forces Covenant to support veterans and to take account of their needs and circumstances, such as ensuring War Disablement Pensions and guaranteed income payments made under the Armed Forces Compensation Scheme are not taken into account in the assessment of Universal Credit entitlement.

Universal Credit is a tailored service and it is important that we support those claimants, including veterans, who may find the application process for Universal Credit challenging. The Citizens Advice Help to Claim service offers tailored, practical support to help people to make their Universal Credit claim. This service is available online, over the phone and face-to-face, so that claimants can access support in the way that is most suitable for them.

Every Jobcentre Plus District has an Armed Forces Champion who ensures that any concerns and issues raised which affect Service Personnel and their families are integrated within the wider work of Jobcentre Plus. These Armed Forces Champions ensure that Work Coaches and other DWP staff can effectively support serving personnel, service leavers, veterans and their families.

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