Energy: Debts

(asked on 27th June 2019) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, what plans he has to include increased protections for indebted customers of failed energy suppliers in the forthcoming Energy White Paper.


Answered by
Chris Skidmore Portrait
Chris Skidmore
This question was answered on 2nd July 2019

Ofgem, in its supplier licensing review, is considering options to improve the Supplier of Last Resort (SoLR) experience for consumers, including protections for those in debt with the failed supplier.

As part of the Future Energy Retail Market Review, a joint review with Ofgem, we are considering how to ensure consumers are appropriately protected in the future.

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