Question to the Department for Transport:
To ask the Secretary of State for Transport, what steps he is taking to ensure that South Western Railway passengers who pay using daily tickets, Oyster or contactless pay-as-you go are aware of their entitlement to compensation arising from service cancellations as a result of the strike action of December 2019.
Officials will be working with South Western Railway (SWR) to ensure that they maximise awareness of the right to compensation for passengers who travelled during this time and meet the criteria for the additional compensation.
SWR presently have initial information on their website about the level of compensation to be offered and further information will follow as soon as possible. Details can be found here https://www.southwesternrailway.com/december-2019-strike-compensation