Visas: Standards

(asked on 18th July 2019) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, for what reasons the processing of extension applications may exceed the eight-week agreed service standard; and with what frequency that standard has been exceeded in each of the last three years.


Answered by
Caroline Nokes Portrait
Caroline Nokes
This question was answered on 22nd July 2019

The Tier 1 (General) route closed to Leave to Remain extension applications on 6 April 2015. Therefore, no Tier 1 General extension applications were received in the last twelve months.


The data regarding exceeding the eight-week service standards in current application routes can be found using the link https://www.gov.uk/government/publications/in-country-migration-data-may-2019


The statistics specific to service standards can be found on tab InC_02.

Historical data regarding service standards can be found via the following link:https://www.gov.uk/government/collections/migration-transparency-data#previous-data-releases

Complexity is identified on a case by case basis and will also vary depending on the application route. Therefore there is not an exhaustive list of the circumstances in which particular types of application might be deemed to be complex. Where an application is defined as non-straightforward, due to complexity, the customer will be written to within the normal processing time to explain why it will not be decided within the normal standard service, and to explain what will happen next.

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