London, Tilbury and Southend Railway Line
(asked on 14th January 2020) - View Source
Question to the Department for Transport:
To ask the Secretary of State for Transport, what assessment he has made of the effectiveness of ticketing infrastructure on the Essex Thameside trainline.
This question was answered on 20th January 2020
Trenitalia c2c have been implementing new ticket retailing infrastructure since summer 2019, upgrading ticket office machines and ticket vending machines across the route. Officials are aware that a number of technical issues have been experienced and, as a consequence, Trenitalia c2c are providing regular updates to the Department on the measures being taken to rectify and improve the technology.