Music Festivals: Repayments

(asked on 19th March 2020) - View Source

Question to the Department for Business, Energy and Industrial Strategy:

To ask the Secretary of State for Business, Energy and Industrial Strategy, if his Department will bring forward legislative proposals to extend the period of time that refunds must be paid to consumers for concerts and festivals in the event of cancellation.


Answered by
Paul Scully Portrait
Paul Scully
This question was answered on 27th March 2020

The Government does not have plans to change the rules around entitlement to refunds, which help protect consumers. Under existing consumer law, consumers are able to choose a voucher or credit note that is valid for a longer period of time, should they wish and if it is offered by the business.

However, we recognise the extremely difficult circumstances businesses are currently facing, which is why on 17 March the Chancellor of the Exchequer announced a wide range of support for businesses, in addition to £30bn of support announced in the budget.

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