Immigration Controls: Heathrow Airport

(asked on 22nd November 2023) - View Source

Question to the Home Office:

To ask the Secretary of State for the Home Department, whether his Department holds data on average waiting times to proceed through Border Force security on arrival at London Heathrow Airport.


Answered by
Robert Jenrick Portrait
Robert Jenrick
This question was answered on 30th November 2023

Border Force measures and monitors wait times at all major UK ports including Heathrow, Gatwick, Luton, Stansted, and Birmingham to ensure the flow of legitimate travel into UK.

The latest Border Force transparency data shows that 95% of arrivals to the UK were cleared within the service standard in the second quarter of this year and in July, 90% of passengers surveyed were satisfied with their experience at UK border control. The most recent data is available on Gov.UK; www.gov.uk/government/publications/border-force-transparency-data-q2-2023.

We do not publish port level wait times for commercial sensitivity as it may provide an unfair advantage to certain ports if others are seen to be performing more badly. The way data is captured is also different across ports so will not be a like for like comparison.

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