Universal Credit: Coronavirus

(asked on 21st April 2020) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment her Department has made of suspending the requirement to complete the online work journal in order to continue receiving universal credit payments for people who do not have computer or internet access from home during the covid-19 outbreak.


Answered by
Mims Davies Portrait
Mims Davies
Parliamentary Under-Secretary (Department for Work and Pensions)
This question was answered on 1st May 2020

DWP took the decision to temporarily suspend both the requirement to attend a face to face appointments and to conduct checks on conditionality compliance with work search for 3 months from 19th March 2020. This means no sanctions will be applied for these reasons for the 3 month period, though DWP still encourages people who can work to seek work.

For people that are unable to access or use digital services, assistance to make and maintain their Universal Credit claim is available via the Freephone Universal Credit helpline.

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