Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what representations her Department has received from (a) welfare and (b) disability groups on her Department's public sector equality duty as set out in the Equality Act 2010 to those people claiming disability benefits.

DWP take our Public Sector Equality Duty (PSED) seriously and are absolutely committed to ensuring our services are accessible to all.

We focus on being a learning organisation and are keen to capture the voice of the customer. A key part of this role is working with a number of representative groups from welfare and disability organisations through regular stakeholder forums.

They comprise of a range of organisations of and for disabled customers and through them we hear the voice of our customers. They let us know where we can improve the reasonable adjustments we offer and our processes for providing them, and they assist us by testing new products and procedures

One example is the Taskforce on Accessible Information which works at strategic level and meets three to four times a year.

Another is the Reasonable Adjustments Forum who work at an operational level and meet every two months.