Contact Tracing: Computer Software

(asked on 4th May 2020) - View Source

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, how many referrals to NHS Volunteer Responders have been made through the GoodSAM Responder app by (a) type of support required and (b) local authority.


Answered by
Helen Whately Portrait
Helen Whately
Minister of State (Department of Health and Social Care)
This question was answered on 14th May 2020

As of 6 May 2020, a total number of 46,655 referrals have been made to the NHS Volunteer Responders programme of which 10,465 referrals have come from local authorities.

NHS Volunteer Responders have signed up to carry out four tasks including the community Response role which involves collecting shopping, medication or other essential supplies for someone who is self-isolating, the patient transport role which supports the National Health Service by providing transport to patients who are medically fit for discharge, the NHS transport role which involves transporting equipment, supplies or medication between NHS sites and the check-in and chat role which is short-term telephone support to individuals who are at risk of loneliness as a consequence of self-isolation.

We do not hold the data on task by referral but we can provide the number of each type of task carried out. The following table sets out the number of tasks that have been completed by NHS Volunteer Responders across the four categories of support as of 6 May.

6 May 2020

Community response

74,595

Check in and chat

23,047

NHS transport

4,290

Patient transport

1,387

Not specified

-

Total

103,319

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