Pension Credit

(asked on 2nd September 2022) - View Source

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent steps her Department has taken to ensure claims for Pension Credit are processed in a timely manner.


Answered by
Guy Opperman Portrait
Guy Opperman
Parliamentary Under-Secretary (Department for Transport)
This question was answered on 7th September 2022

The success of the recent Pension Credit campaign together with the Cost of Living Crisis is driving the volume of Pension Credit claims being submitted to an all time high.

Additional resources are being deployed to ensure we deal with the increase as quickly as possible. We are also working closely with stakeholders and service providers to identify potential process enhancements that will drive efficiency and reduce processing times.

Successful claims and arrears are backdated and paid accordingly, to ensure those who are entitled do not miss out.

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