Question to the Department for Transport:

To ask the Secretary of State for Transport, with reference to the Answer of 7 January 2020 to Question 353 on South Western Railway: Strikes, what steps his Department is taking to help ensure passengers are compensated for the disruption caused by the industrial action by South Western Railway staff in December 2019.

The Department are considering a variety of options to compensate passengers. These options are being considered in the context of both the length of the period of disruption and the service that South Western continued to operate throughout this period thanks to the hard work of contingency guards, who worked throughout the holiday period to keep passengers moving. A further update will be provided in due course.